Privacy Policy

Effective Date: 09/29/2025

ABA Trax LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us through our website, www.abatrax.com, and through the behavioral services we provide, including in-person and telehealth sessions. By using our site or engaging our services, you acknowledge that you have read and agree to this Privacy Policy.

We collect personal information such as names, addresses, phone numbers, and email addresses when individuals complete contact forms, submit inquiries, or begin therapy services. When you or your child receive Applied Behavior Analysis therapy or related services from us, we may also collect health information such as behavioral, developmental, and treatment details. This type of data is considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). In addition, our website may automatically collect limited technical information—such as your IP address, browser type, device data, and pages visited—through cookies or analytics tools.

We use the information we collect to provide high-quality ABA therapy, manage appointments, maintain accurate clinical records, communicate with families, and comply with applicable laws and regulations. We may also use information to improve our website and services. We do not sell or rent personal or health information to any third party. Information is shared only when necessary—with authorized staff such as Board Certified Behavior Analysts, Registered Behavior Technicians, and administrative personnel; with payers or insurers for billing purposes; with HIPAA-compliant business associates such as billing or electronic-record vendors; or when disclosure is required by law or court order.

ABA Trax LLC maintains administrative, technical, and physical safeguards to protect PHI and personal data. These measures include encryption, password protection, secure servers, and limited employee access. While we take every reasonable precaution, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection against unauthorized access or data loss.

Our website may use cookies and analytics tools such as Google Analytics to understand visitor behavior and improve usability. These technologies do not collect personally identifiable information unless you voluntarily provide it. You may disable cookies through your browser settings if you prefer not to allow them.

When therapy is provided through telehealth, we use HIPAA-compliant video platforms and take steps to protect client privacy during virtual sessions. Families should likewise ensure that sessions occur in a private setting with a secure internet connection.

Our services are directed to parents and guardians. We do not knowingly collect personal information directly from children under thirteen years old without parental consent. If such information is ever received in error, it is deleted promptly.

Clients have rights under HIPAA and state law, including the right to access and obtain a copy of their records, request corrections, restrict certain uses or disclosures, and receive an accounting of disclosures. Clients may also file a complaint if they believe their privacy rights have been violated. Requests or concerns may be sent to privacy@abatrax.com or by mail to ABA Trax LLC, 49 Freedom Dr, Lakewood, NJ 08701.

We retain client records only as long as required by law—typically six to seven years after services end—after which they are securely destroyed or de-identified. Our website may contain links to other sites for convenience; however, ABA Trax LLC is not responsible for the privacy practices or content of those external websites. We may update this policy from time to time, and any changes will be posted here with the new effective date.

All information and materials on our website are provided for general informational purposes and do not constitute medical or clinical advice. Viewing this site or communicating through it does not create a therapist-client relationship. Decisions regarding therapy should be made in consultation with a qualified Board Certified Behavior Analyst or licensed healthcare professional. While ABA therapy can be highly effective, outcomes vary for each individual, and ABA Trax LLC makes no guarantees regarding specific results.

ABA Trax LLC and its employees shall not be liable for any damages, losses, or consequences arising from the use of this website or reliance on its information. All services and website use are governed by the laws of the State of Florida. By using our website or engaging our services, you agree to this Privacy Policy and Legal Disclaimer.